If you're encountering the error message "Incorrect email or password. Please check the details and try again," and you're certain that the email is correct, it indicates that your account may have been previously deleted or not finalized during the registration process.
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To resolve this issue, please follow these steps:
- Follow
this link
.
- Sign up using the same email address you used during registration and choose any desired password.
- Once your account is finalized or re-created, return to the app and follow
the standard login instructions
.
If you have any further questions, please click this button
to contact us. We're here to help!