If you’re unsure which email address you used to subscribe to Breeze, don’t worry—this happens more often than you’d think. We’re here to help you locate your subscription and regain access.
What to Provide to Help Us Locate Your Account
Please contact us via Contact Support with as much of the following information as you can find. Every bit helps us match your payment to an account more quickly:
- The date you subscribed or were charged
- The amount of the charge
- The platform you subscribed through (Website, App Store, Google Play)
- Any card statement details you have (last four digits)
- A possible email address you may have used
Next Steps After You’ve Contacted Us
Once we receive your information, we will:
- Look up your transaction and match it to an account in our system
- Send you a confirmation that your subscription is linked to an account
- Provide instructions to help you access your account or retrieve your login details
Need More Help?
If you have any further questions, please click this button to contact us, or simply send an email to support@bsnj.co. We're here to help!